A framework for crisis leadership using the Martin Library Leadership Definition:
Leadership is influencing followers through the creation and managing of organizational meaning, building and maintaining relationships, and the consistent demonstration of professional and managerial competence.
The areas of this framework are meaning, relationships, and competence.
Meaning
1.) Emphasize the values of the library and staff well-being.
2.) Emphasize being part of a larger community.
Relationships
1.) Relationships are built on trust.
2.) Inquire about the well-being of the folks in your library.
3.) Communication often and appeal to more than the rational.
Competence
1.) Know the work of the library.
2.) Base decisions in the values of the library and be flexible.
3.) Build long-lasting change.